Analytics, performance and scalable systems in action.

Selected Work

Integrated marketing and analytics initiatives grounded in structured execution. Designed to enhance efficiency, reduce friction and support sustainable growth.

Work Experience

2023 - Present

Freelance Growth & Marketing Consultant

International Clients

I support growing but stable companies with data analysis, growth marketing, and social media strategy. My work focuses on executing campaigns, measuring performance, and building simple, scalable reporting that helps teams make better decisions.

  • Built performance dashboards to track KPIs across acquisition, engagement, and conversion

  • Executed and optimized digital marketing initiatives across paid and organic channels

  • Analyzed campaign and audience data to identify growth opportunities

  • Worked directly with founders and marketing teams to translate insights into action

2021 - 2023

LATAM Programs Manager

Microsoft | Mexico, Mexico City

Led regional marketing programs across Latin America, supporting partner and channel initiatives within a large, matrix organization.

  • Coordinated cross-functional teams to execute marketing programs across multiple markets

  • Built performance reports and dashboards to track campaign effectiveness

  • Translated marketing data into clear insights for leadership and partners

  • Helped standardize execution and reporting processes across regions

2021

Ads Operations Specialist

Microsoft | Mexico, Mexico City

Supported large-scale advertising operations by managing campaign execution, quality control, and performance monitoring across multiple markets. Worked closely with internal teams to ensure ads met policy, technical, and performance standards while maintaining operational efficiency.

Focused on troubleshooting delivery issues, improving campaign accuracy, and supporting optimization efforts through data validation and reporting. Contributed to smoother workflows between sales, operations, and technical teams.

2019 - 2021

Technical Producer

Microsoft | Mexico, Mexico City

Coordinated technical and operational aspects of digital and marketing initiatives, acting as a bridge between technical teams and business stakeholders. Ensured projects were delivered on time, within scope, and aligned with platform requirements.

Supported production workflows, resolved technical blockers, and improved communication between cross-functional teams. Emphasis was placed on clarity, execution quality, and process efficiency.

2019 - 2021

Marketing Manager

Diamond Resorts | Whistler, BC

Managed marketing initiatives focused on brand visibility, campaign execution, and customer engagement. Coordinated strategy and execution across digital and on-site channels to support acquisition and retention goals.

Analyzed campaign performance and market trends to inform optimization and planning. Worked closely with internal teams to align marketing efforts with business objectives and seasonal demand.

Education

2021 – 2023

Data Analysis and Interpretation

Microsoft | Mexico

Advanced training in Data Analysis and Interpretation through Microsoft, focused on turning complex datasets into meaningful insights. The program covered data analysis methodologies, interpretation techniques, and reporting best practices, with an emphasis on supporting informed business and marketing decisions. This experience solidified my analytical approach and strengthened my ability to communicate insights clearly to both technical and non-technical stakeholders.

2013 - 2014

Business Developement Program

Universidad del Valle de México | Mexico

Specialized in Business Development, with an emphasis on growth strategies, market evaluation, and project-based decision-making. This program strengthened my ability to connect marketing efforts with broader business objectives, focusing on identifying opportunities, assessing risks, and developing strategies that support sustainable growth. The coursework reinforced a results-oriented mindset, linking strategy, execution, and performance measurement.

2007 – 2009

Bachelor’s in Communication & Marketing

Universidad del Valle de México | Mexico

Completed a Bachelor’s degree in Communication & Marketing with a strong focus on strategic communication, marketing principles, and audience analysis. The program emphasized understanding consumer behavior, brand positioning, and the role of clear messaging in driving business outcomes. This academic foundation helped shape a structured way of thinking about how ideas, data, and communication intersect to influence decision-making and perception.

Skills & Expertise

Data & Analytics

Analyze and interpret datasets to identify trends, patterns, and actionable insights.

Support data-driven decision-making through structured analysis and reporting.

Validate data quality and consistency to ensure reliable insights.

Performance & KPI Tracking

Define, monitor, and optimize KPIs aligned with business and marketing objectives.

Track performance across campaigns, products, and initiatives.

Report results clearly to support continuous improvement.

Visualization & Reporting

Design dashboards and reports that communicate insights clearly to stakeholders.

Transform complex data into concise, easy-to-understand visuals.

Ensure reports are aligned with decision-making needs.

Marketing Strategy & Optimization

Develop data-driven marketing strategies aligned with business objectives.

Evaluate campaign performance across channels to improve efficiency and ROI.

Support experimentation and optimization through structured analysis.

Business & Growth Strategy

Align growth and marketing initiatives with overall business objectives and priorities.

Identify growth opportunities through market analysis, performance data, and customer insights.

Translate insights into actionable strategies that drive sustainable and measurable growth.

Design & Coding

Create high-converting landing pages, dashboards, and marketing assets.

Use HTML, CSS, and scripting to implement marketing and growth experiments.

Collaborate across design, marketing, and data to translate ideas into performance-driven solutions.

Proyects

Luxma | Data, Azure DevOps & Power BI Analytics

Context

Luxma operates across multiple functional areas. Work requests were being tracked inconsistently, limiting leadership visibility into workload distribution, bottlenecks, and SLA performance.

Executive teams needed operational clarity — not more spreadsheets.

Challenge

No unified operational tracking system

Limited accountability across areas

Manual reporting with inconsistent KPI definitions

No structured visibility into backlog health or aging

Approach

The solution focused on building a structured operational ecosystem, not just a dashboard.

Designed standardized Azure DevOps work item templates

Defined required fields to ensure data quality

Built a semantic Power BI model with DAX measures

Developed executive-level dashboard views for weekly and monthly monitoring

Execution

Implementation focused on turning structure into adoption. 

Implemented governance for work item creation

Structured DimDate relationships for time intelligence

Designed visual layers: global SLA view, area-level performance, aging heatmaps

Conducted onboarding and cross-area training sessions

Results

Operational conversations shifted from “What’s happening?” to “What are we improving next?” Leadership gained measurable visibility into performance and accountability.

%

Overdue Work Items Reduced

%

Increase in Data Completeness

%

Faster Request Resolution Time

Luxma | Data, Azure DevOps & Power BI Analytics

Context

Luxma operates across multiple functional areas. Work requests were being tracked inconsistently, limiting leadership visibility into workload distribution, bottlenecks, and SLA performance.

Executive teams needed operational clarity — not more spreadsheets.

Challenge

No unified operational tracking system

Limited accountability across areas

Manual reporting with inconsistent KPI definitions

No structured visibility into backlog health or aging

Approach

The solution focused on building a structured operational ecosystem, not just a dashboard.

Designed standardized Azure DevOps work item templates

Defined required fields to ensure data quality

Built a semantic Power BI model with DAX measures

Developed executive-level dashboard views for weekly and monthly monitoring

Execution

Implementation focused on turning structure into adoption. 

Implemented governance for work item creation

Structured DimDate relationships for time intelligence

Designed visual layers: global SLA view, area-level performance, aging heatmaps

Conducted onboarding and cross-area training sessions

Results

Operational conversations shifted from “What’s happening?” to “What are we improving next?” Leadership gained measurable visibility into performance and accountability.

%

Overdue Work Items Reduced

%

Increase in Data Completeness

%

Faster Request Resolution Time

Products I’ve Worked With

Phone

(778) 775-6954

Kelowna, BC